Contact information

CONTACT INFORMATION

Arcadia Velle is an online retailer of natural gemstones from Brazil.

For product questions, order assistance, shipping questions, or concerns about an order, contact us using the information below:

Email: arcadiavelle@outlook.com
Website: https://arcadiavelle.com
Contact form: https://arcadiavelle.com/pages/contact

When contacting us about an order, please include your order number and the email address used at checkout. If an item arrives damaged or you receive the wrong item, include clear photographs of the item and packaging so we can review the issue.

Arcadia Velle operates online and does not maintain a retail storefront for customer visits. Customer service inquiries are handled by email and through our website contact form.